Client Care
At Stef & Philips we understand the importance of maintaining our reputation and place great emphasis on the care and wellbeing of our clients. Our commitment to our clients is extensive and includes:
  • A friendly customer care team
  • A dedicated 24 hour helpline for tenants and landlords
  • Regular email updates for property owners & property hunters
  • Access to impartial legal and financial advice
  • Liasing with county councils on behalf of clients
  • Ensuring high health and safety standards throughout our properties
  • Assistance with the disbursement of government funding for tenants
  • An excellent property maintenance service
  • Monitoring the wellbeing of vulnerable tenants
  • Translation services